Takshvi Foods is the operator and licensee ofwww.takshvifoods.com (“Website”) and can be contacted by e-mail at support@takshvifoods.com. The protection and security of your personal information is one of Takshvi Foods’s top priorities. This online Privacy Policy discloses Takshvi Foods’s information practices for this Website and subscriber / membership based services (“Services”) including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties.
By using this Website you agree to accept the terms of this Privacy Policy as well as the Website’s Terms of Use. By accessing or using this Website you express consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website (“Users”) as well as users who are registered and are authorized by the Website to transact business on the Website (“Members”).
“Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number and credit card information.
PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY
PERSONAL INFORMATION THAT MAY BE COLLECTED
Takshvi Foods and/orwww.takshvifoods.com shall collect and store any information that you may provide on our Website. To enable you to become a member or subscriber of our Website we need to have your basic Personal Information. Apart from this, when you visit our site, our systems collect details about your computer’s personal information like your IP address. Please note that your IP address does not identify you personally.
No use or Services available on this Website are directed towards children. Takshvi Foods and/orwww.takshvifoods.com does not knowingly collect Personal Information from children or sell its products to children.
USE OF INFORMATION COLLECTED
The Company owns all the information collected via the Website. As applicable, the information collected by the Company shall be used to contact you about the Website and Website-related news and Services available on the Website; monitor and improve the Website; calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better shopping experience.
Please note that when you place an order, some of your Personal Information will be passed on to others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and Takshvi Foods and/orwww.takshvifoods.com to perform their duties and fulfill your order requirements.
The Company does not allow any unauthorized persons or organization to use any information that Takshvi Foods and/orwww.takshvifoods.com may collect from you through this Website.
In the event the Company is required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which may be without notice to you.
Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. Takshvi Foods and/orwww.takshvifoods.com do not use cookies to save Personal Information for outside uses.
This Website may contain links which may lead you to other Websites. Please note that once you leave our Website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply.
BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY.
The Company reserves the right, in our sole discretion, to change, modify, add or delete portions of the terms of this Privacy Policy at any time.
If you have any questions about this Privacy Policy, please feel free to contact us through our Website or write to us at support@takshvifoods.com.
RESOLUTION OF CONCERNS
Please email any concern to support@takshvifoods.com.
If the concern is regarding the taste/quality/ingredients of the food product, we will make suitable efforts to help resolve the complaint.
If you think you have received the food items in an unsatisfactory condition or if the packaging is tampered with or damaged before delivery, please email us at support@takshvifoods.com with your Order Number & relevant photographic evidence within 24 hours of the package being delivered to you/your address. In case of tampered with or damaged package, we will share the pictures of the shipment and individual pictures of the boxes with the courier partner for resolution. If the claim is genuine as found by us and the Courier Partner, we will issue a coupon code for the amount pertaining to the unsatisfactory shipment. You can utilise the coupon code for subsequent purchases on the website. The coupon code cannot be encashed or refunded.
